Changelly Review – swap, buy, & sell major crypto,

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Want a simple and hassle-free way to swap, buy, and sell major cryptocurrency than look no further Changelly is here. 

Changelly gives users a fast and secure way to exchange and purchase 150+ cryptocurrencies with a variety of different payment methods. 

So, what else does this fiat-to-crypto marketplace offer? In our Changelly review will unwrap its offerings and give deeper insights into the platform. 

Background and Company Information

Changelly is a non-custodial exchange platform that offers its users the best-rated swaps among 150+ cryptocurrencies. Founded in the United Kingdom by Eric Benz, a blockchain and fintech businessman, investor, and board director.

Eric’s entire vision for the company is based upon providing you, the user, the most efficient way to purchase and exchange crypto no matter what wallet or platform you use. 

Lowering the entry barrier by decreasing the complexities seen by other cryptocurrency exchanges. 

Innovation is their number one focus to streamline the process of buying and selling crypto easier than anywhere else. 

The company is based out of Prague, Czech Republic. But Changelly’s team is spread out globally in major countries like the United States, Russia, United Kingdom, and Germany. 

What Is Changelly?

Broad overcast of changelly's crypto swap process

Changelly has been operating since 2015, acting as an intermediary between crypto exchanges and users. You can choose through 160+ cryptocurrencies that can instantly get swapped or purchased on Changelly desktop or mobile app.

The platform goes beyond these features providing its services to active crypto traders. 

In 2020 Changelly launched their PRO trading platform, a fully compliant way to enable retail buying and selling of digital assists. 

Now PRO users can enjoy higher trading limits, effective pricing, and a simple way to get involved in the crypto market. 

How Does it Work?

Changelly’s platform is entirely based on being a quick and simple process with as few steps as possible. 

Their three-step process is made up of finding the crypto pair that you’d like to exchange. Then confirm the transaction to confirm the order, and send the amount that you’ve ordered to your personal wallet storage within minutes.

Once received you’ve accomplished your Changelly order. 

Changelly is contested to provide the best rates on the market, lowest fees out there, incredibly fast transactions, fixed and floating rates, 24/7 live chat support, and ease of use with your credit card. 

Buy CryptoChangelly enables users to buy and sell cryptocurrencies. You can purchase with your credit card, Debit, bank transfer, or Apple Pay. Their marketplace has over 160+ fiat currencies available for purchase. Users can buy crypto with USD, EUR or GBP.

Sell Crypto – Changlley has a service that facilitates crypto-to-fiat transactions. Like buying crypto on Changelly, you can receive back fiat on a credit card, bank transfer, or Apple Pay.

Changelly Instant Swap – This cryptocurrency exchange also enables users to perform instant swaps to their favorite coins. From Etherum to Bitcoin, users can choose a myriad of different exchange pairs. Depending on network conditions swaps can take anywhere from 5 to 15 minutes.

Visa/MasterCard or Debit for payments – The cryptocurrency exchange offers several ways to perform payments or receive fiat for crypto sold. One of the payment methods not often seen on other exchanges Visa and MasterCard.

Fast Transaction Times – Changelly sports fast transaction times, typically transactions can be processed in under 30mins, but this based on normal market conditions.

Changelly Hardwallet Integration – Changelly continues to find ways to make trading for crypto simpler. Integrations into major hardware wallets like Ledger furthers those initiatives. Changelly’s partner integrations include Exodus, Binance, Coinomi, Trezor, Ledger, and Huobi Wallet just to name a few.

Changelly Pro – Fully compliant cryptocurrency exchange for novice and experienced traders. Users can benefit from competitive trading fees, Multi-currency wallets, and higher trading limits. PRO upgrades your trading experience while broadening the current offerings Changelly provides Non-PRO users.

Is Changelly legit?

Changelly has mentioned that they are trusted by over 2 million customers worldwide with over 4 to 5-star reviews on TrustPilot, Sitejabber, Google Play, and App Store. They’ve really done their best to do right by their customers and this can be seen by all of their positive reviews.

Also, the Changelly team seems to have a good radar alerting customers of potential fraudsters or odd activities. Below are just some of the ways Changelly keeps the platform safe from any bad actors trying to game the system.

  • 2FA (two-factor authentication)
  •  email confirmations for major account activities
  •   withdrawal whitelists
  • AML/KYC procedure

The team partners and integrates with a number of popular wallets and exchanges. Further Cementing itself among the crypto ecosystems.

AML/KYC Procedure

Just like most exchanges in the cryptocurrency market Changelly has KYC Procedure for its user base. Introduced in the fall of 2019 as a way to curve fraudulent and scam activities.

This is done through the Changelly risk scoring system which can spot suspicious activity. KYC plays a role in that risk scoring system. If a transaction is flagged by the system, that user will be asked to pass AML & KYС verification.

In the case a user is flagged, Changelly reaches out via email looking to confirming the identity of users. Changelly may require users to provide the source of funds, passport or driving license, and other applicable documentation.

The level of KYC needed can depend on the third party you choose to purchase your crypto from. As Changelly aggregates offers from Simplex, MoonPay, Indacoin, etc. The same goes for Changelly’s withdrawal limits as seen in a later section.

Once your identity has been verified you won’t be asked to do this again unless an advanced KYC level has been reached. This level can be reached when your transactions surpass 10000 EUR in 48 hours or total transactions exceed 50000 EUR.

Advanced KYC requires a face-to-face recognition call, provide an additional ID and sign additional documents.

Changelly Mobile App

Photo of Website app

Changelly’s Mobile application can be found on the Google Play Store and App Store alike, with their app you can exchange and buy crypto on the go.

Created to be compact, simple, and easy to use, they allow you to buy crypto with USD, EUR, or GBP.  It even saves the addresses of your orders and gives you the ability to check all transaction details.

Overall rates for the app average around 4.5 ratings on both Google and iOS. Customers enjoy the ease of making trades on the mobile app and felt the UI is intuitive.

Changelly PRO

Changelly PRO is entirely set up for those out there that want to start trading cryptocurrencies on a premium exchange platform powered by Changelly.

Their PRO solution provides the ability to read signals on their trading terminal, more built-in account security with 2FA protection and whitelists for withdrawals, a multi-currency hot wallet, and other beneficial features for anyone who plans to trade with Changelly.

Changelly Fees

Changelly markets itself as having reasonable fees, charging a total fee of 5% on all trades. The rates for crypto-to-crypto pairs are fair but fiat payments (US dollars, GBP, EUR) can get a bit complicated.

Since the platform deals with third-party partners, rates are a bit higher than on the market. Third-party partners have to cover for potential risks of chargebacks and fraud.

Changelly states that these rates are out of their control and are set by their bank card provider.

Not to mention their fiat-to-crypto marketplace isn’t directly being sold by them rather aggregating from Simplex, MoonPay, Indacoin, Coinify, and Wyre.

You can expect to see cost, fees, and buying limits varying. Luckily, you can see the rates beforehand and accept if the price is reasonable.

It’s always a good idea to compare rates, and fees to make sure you’re maximizing your profitability.

Changelly Buying Limits

If you’re trying to buy cryptocurrency on Changelly there are buying limits for each third-party partner. So, buying limits can vary, and as we previously mentioned KYC plays a role in this regard as well. Below we sourced typical buying limits that can be seen for each of the third-party partners seen on Changelly.

Moonpay – Daily limit is 2,000 $/€/£ and the monthly limit is 20,000 $/€/£. Those that prove their address, their income, or source of funds can see higher daily and monthly limits.

Indacoin Limitations – For UK, Canada, and Australia there’s a $200 limit for the first transaction. The next four days (500$ limit), $3000 after 7 days of the first buy. No limits in one month at all.

For the CIS region (Ie. Russia/Ukraine/Belarus/Kazakhstan/Armenia/Georgia) users can expect to see a $1000 limit for the first transaction. It soon increases within 24hr time span, the first-week limit is $3000, and the month is $10000.

EU and other countries have a $500 limit for the first transaction and a 1000$ limit after 4 days prior to the first.

Simplex – United States user’s daily limits are 20,000 USD and monthly limit is 50,000 USD. With states like Georgia, New Mexico, Hawaii, Washington, Oregon, Vermont, Florida, and Alabama being exempt.

Coinify – For Europe and the Asian region, there’s a €5000 daily limit and €150000 monthly limit.

Customer Support

Changelly provides two options for support, first line of support is their ticketing system. Once submitted these tickets are taken care of by Changelly’s support team. The other option is through a 24/7 chatline found on the site.

Changelly also has a help desk, through the help desk customers can find answers to common questions. They also have a free crash course on cryptocurrency for entry bitcoiners looking to learn more about the space.

The team is also active on social media platforms like Twitter and we see a healthy amount of engagement.

Changelly Pros and Cons


  • Great list of supported coins and swap partners
  • Reasonable swapping fees
  • Number of payment options to buy crypto
  • Non-custodial platform
  • Great Live chat support


  • Fiat-to-crypto fees
  • Mobile app experience isn’t as usable compared to desktop
  • KYC/AML Procedures

Frequently Asked Questions

Does Changelly Accept Debit Cards?

Yes, Visa & MasterCard are accepted, but this also includes debit cards. Customers can use debit cards for cryptocurrency purchases. Although this payment option can vary, depending on the crypto-purchase provider (i.e., MoonPay, Simplex, Indacoin).

How Long Does Changelly Take to Exchange Between Cryptocurrencies?

According to Changelly transactions take 5-30 minutes to be processed. If a transaction is large (worth over 1 BTC), processing may take longer, depending on the size of your transaction and blockchain network capacity.  If your transaction takes longer, this could be due to a variety of factors.

Changelly Review Recap – Right Exchange For You?

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Changelly has over 20+ large partners in the arena of crypto with names you may or may not know like Exodus wallet, Binance, Ledger, and many more.

They’ve paved a serious way in the crypto market with their legitimate business practices. Providing their customer base with many different options to increase their crypto holdings and grow with Changelly.

The team is constantly finding new ways to improve its services, add new altcoins and provide a top-notch customer experience.

An area that can be improved is the transparency surrounding fiat for crypto fees. Advertising the “5% fee” and not clearly noting that it can vary when buying crypto with fiat can cause confusion. For the most part, this is where most negative commits about Changelly stems from.

Overall Changelly falls in line with other Crypto exchanges, while also making the process of buying and selling crypto simpler.